Remember advertisements saying ‘please allow 28 days for delivery’? How about waiting six months — or two years — for a telephone to be installed?

Few today do, and younger people may not even believe things were ever so slow. Today, products arrive almost instantaneously, with same or next-day delivery. The last three decades have seen the office revolutionised twice — first with personal computers and now with mobile and the internet. At the same time, the factory floor was also being revolutionised with man banging tin with hammers replaced by robots. A second robotic revolution is already under way too. 

Alongside all this change and flux, however, has been a similar revolution, but one that has remained invisible to most of us: a revolution in supply chain management.

Read full article, Connect Magazine, page 23 - 25